Introduction

ClubNooTrop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website clubnootrop.com and use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not access or use our services.

Information We Collect

1. Personal Information You Provide

We collect information that you voluntarily provide when you:

Create an account or place an order
Subscribe to our newsletter
Contact customer support
Participate in surveys or promotions
Submit product reviews or feedback

This information may include:

Contact Information: Name, email address, phone number, shipping address
Account Information: Username, password, purchase history
Payment Information: Credit card details, billing address (processed securely through Stripe)
Medical Information: Prescription documentation when required for certain products
Communications: Messages, inquiries, and correspondence with our team

2. Information Automatically Collected

When you visit our website, we automatically collect certain information:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages viewed, time spent on site, click patterns, referring websites
Location Data: General geographic location based on IP address
Cookies: Session data, preferences, and browsing behavior

3. Information from Third Parties

We may receive information about you from third-party services such as payment processors (Stripe), shipping carriers, analytics providers, and fraud prevention services.

How We Use Your Information

We use the collected information for the following purposes:

Order Processing: To process transactions, fulfill orders, arrange shipping, and provide order confirmations
Customer Service: To respond to inquiries, provide support, and resolve issues
Account Management: To create and maintain your account, track order history, and manage preferences
Communications: To send order updates, shipping notifications, newsletters, and promotional offers (with your consent)
Legal Compliance: To verify prescriptions, comply with age restrictions, and meet regulatory requirements
Fraud Prevention: To detect and prevent fraudulent transactions and protect against security threats
Analytics: To analyze website usage, improve our services, and enhance user experience
Marketing: To personalize content, recommend products, and conduct targeted advertising

How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: Payment processors (Stripe), shipping carriers, fulfillment partners, and cloud hosting services
Legal Obligations: When required by law, court order, or government regulation
Business Transfers: In connection with mergers, acquisitions, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your personal information:

SSL/TLS encryption for all data transmission
Secure payment processing through PCI-compliant providers (Stripe)
Regular security audits and vulnerability assessments
Access controls and authentication protocols
Encrypted data storage and backups

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Essential Cookies: Required for website functionality, authentication, and security
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Track website usage and performance metrics
Marketing Cookies: Deliver personalized advertisements and track campaign effectiveness

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit website functionality.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Portability: Receive your data in a structured, machine-readable format
Opt-Out: Unsubscribe from marketing communications at any time
Objection: Object to processing of your personal information for certain purposes

To exercise these rights, please contact us at our contact page or email [email protected].

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Account information is retained while your account is active
Order history is retained for 7 years for tax and accounting purposes
Marketing data is retained until you opt out or request deletion
Website analytics data is typically retained for 26 months

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

Privacy Policy