Frequently Asked Questions

ClubNooTrop is a modern nootropics and wellness marketplace specializing in high-quality cognitive supplements, CBD products, and performance-focused wellness solutions. We provide fast global drop-shipping to customers in the USA, UK, Australia, New Zealand, and Canada.

Yes. All products are sourced from verified suppliers and undergo strict quality assurance testing. We prioritize safety, transparency, and only work with trusted manufacturers who meet international quality standards. Every batch is tested for purity and potency.

We currently ship to the United States, United Kingdom, Australia, New Zealand, and Canada. Shipping times vary by destination (5-10 business days). All orders are tracked and shipped discreetly.

Nootropics are substances that enhance cognitive function, including memory, focus, creativity, and mental energy. They include natural supplements, synthetic compounds, and prescription medications designed to optimize brain performance. Our range includes both over-the-counter nootropics and prescription cognitive enhancers.

Yes, products marked with "Rx Required" are prescription-only medications that require valid medical authorization in accordance with local laws. These include substances like Modafinil, Armodafinil, and certain performance medications. All prescription purchases are subject to verification and compliance checks before shipping.

CBD oil is taken orally (sublingually) and provides longer-lasting effects, typically within 30-60 minutes. CBD vape provides faster-acting relief (within minutes) through inhalation. Both are effective; the choice depends on your preference and desired onset time. Our CBD products are third-party lab tested for quality and potency.

Each product page includes detailed information about benefits, usage, and recommendations. You can also contact our customer support team for personalized guidance. We recommend starting with over-the-counter nootropics if you're new to cognitive enhancement, and always consult with a healthcare provider before using prescription products.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as cryptocurrency payments (Bitcoin and others). All transactions are processed securely through Stripe with bank-level encryption to protect your financial information.

Absolutely. We use Stripe, a PCI-compliant payment processor trusted by millions of businesses worldwide. We never store your credit card information on our servers. All payment data is encrypted and transmitted securely using SSL technology.

Orders are typically processed within 24-48 hours on business days. Prescription products may take slightly longer due to verification requirements. You'll receive an order confirmation email immediately after purchase and a shipping confirmation with tracking number once your order ships.

Shipping times vary by destination: USA (5-7 days), UK (6-8 days), Australia/New Zealand (7-10 days), and Canada (6-9 days). All orders are shipped with tracking information. Free shipping is available on orders over $200.

Yes, all orders are shipped in plain, unmarked packaging with no indication of contents or company name. Your privacy is our priority. The return address will not reference ClubNooTrop, and all shipments are handled with complete discretion.

International orders may be subject to customs fees, import duties, or taxes determined by your country's customs authority. These fees are the responsibility of the recipient and are not included in our shipping costs. Most orders pass through customs without issue.

If your order doesn't arrive within the expected timeframe, please contact our support team immediately. We'll track your package and work with the courier to resolve the issue. In rare cases where packages are lost, we'll reship or provide a full refund.

We offer a satisfaction guarantee on all products. If you receive damaged or incorrect items, please contact us within 7 days of delivery for a full refund or replacement. Note that prescription products may have additional restrictions based on local regulations. Opened products cannot be returned due to safety regulations.

You can cancel your order within 24 hours of purchase if it hasn't been shipped yet. Contact our support team immediately with your order number. Once an order has shipped, it cannot be cancelled, but you may be eligible for a return following our refund policy.